Commissioned chibi characters from multiple clients. Designs are either from existing IPs or client's original characters.
I coordinate with the client to decide on the pose, outfit, and expression. My process for approval would be sending over the uncolored illustrated work for any revisions before coloring it in. The client then will look over it for any adjustments before sending over the final final.
Since I work with multiple people during the opening of my commissions, they are informed of the progress through the tracker I've created on Trello.